Online video ads, website videos, web video production, Carson City,Reno,Northern Nevada,United States 

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Frequently Asked Questions - If you do not find the answer to your question here, please email us or call us at (800) 313-7690

Q - What is the turn-around for video ads / television commercials?
Q – Can I use my own images, logo, or video?
Q – What are ‘Stock Video Clips’?
Q – Do I need to provide ad copy or narration text?
Q – How can I use my DVD?
Q – Can my video ad / television commercial be longer than 60 seconds?
Q – Can my video ad / television commercial be an instructional video with a live actor?
Q – Can I provide my own video footage for my video ad / television commercial?
Q – How many changes can I have made to my video ad / television commercial before I have to pay for it?
Q – What if I want to make changes to my video ad / television commercial later (i.e., for special sales or events)?
Q - How do I get my television commercial on TV?
Q – How do I add my video ad / webmercial to my website?
Q – Can I use my video ad /webmercial for Google Adwords?
Q - How can you make my video ad / television commercial without filming my business?
Q - What formats are available for broadcast television?
Q - Why are your prices for online video ads / webmercials and television commercials so low?
Q - What is the $99 setup fee?
Q - Will my final video play on mobile devices / mobile phones?
 

Q - What is the turn-around for video ads / television commercials?

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A – 30 sec. video ads take 2-5 days, and 60 sec. video ads take 7-10 days to complete.

 

Q – Can I use my own images, logo, or video? Back to top
A – Yes, if you have pictures, logos, or video you would like to use in your video ad / television commercial, you can upload them using our 'Upload' link.  Best formats to send are MP4, MPG, WMV, Quicktime, and AVI.

 

Q – What are ‘Stock Video Clips’? Back to top
A – Stock video clips pre-shot video, animation, or dynamic backgrounds that give your video ad / television commercial more visual appeal.  For example, a pre-shot video of someone using a computer, people in an office, a couple walking on the beach, computer graphics backgrounds, etc.

 

Q – Do I need to provide ad copy or narration text? Back to top
A – No. If you have a website, we will visit your website and create ad copy for you based on the information provided there combined with the information you provide on the submission form.  if you do not have a website, you will need to provide us with as much information as possible about your business, your target market, and your goals for your video ad / television commercial.  However, you are welcome to provide ad copy if you wish.

 

Q – How can I use my DVD? Back to top
A – Your DVD can be duplicated and sent to prospective customers, used for in-store displays, used for trade show presentations or giveaways, etc.

 

Q – Can my video ad / television commercial be longer than 60 seconds? Back to top
A – Yes, you can add in increments of 15 seconds. So 15, 30, 45, 60, etc…

 

Q – Can my video ad / television commercial be an instructional video with a live actor? Back to top
A- Yes, we can do instructional videos. Contact us by phone or email to discuss.

 

Q – Can I provide my own video footage for my video ad / television commercial? Back to top
A – Yes, you can send us video footage on DVD or CD, or you can upload it to us using the 'Upload' link on our website.  Preferable formats are .mp4, .avi, .wmv, .mov (Quicktime), or .mpg (mpeg). We will edit the video into usable clips for your video ad / television commercial.

 

Q – How many changes can I have made to my video ad / television commercial before I have to pay for it? Back to top
A – We will make any changes to the visual elements of your video ad / television commercial requested before you pay for it.  Script changes are allowed anytime before production starts.  After we have started production, script changes are billed at $50/hour based on the amount of time required to design and edit the video around the new audio.

 

Q – What if I want to make changes to my video ad / television commercial later, like for special sales or events? Back to top
A – A video update uses the same images and video, but changes the audio message. Video updates are $50, billed at a 2 hour minimum. 

 

Q - How do I get my commercial on TV? Back to top
A – Advertising on television can be very affordable. Simply call your local cable or satellite provider and ask about airtime and rates. You can find airtime for as little as $1 per spot for late night time slots, or as low as $5-$10 per spot for the better time slots.  You can also have a media placement company find airtime for you.  We provide a DVD formatted as a QuickTime (.mov) file for television, and a Beta SP tape (required by some TV networks), and  if you choose a television commercial package.

 

Q – How do I get my video ad / webmercial on my website? Back to top
A – We provide clear instructions on how to add your video ad / web video to your website so that it will load and play instantly.

 

Q – Can I use my video ad / webmercial for Google Adwords? Back to top
A – Yes, you will receive a video file configured to the specifications of Google Adwords upon request.

 

Q - How can you make my television commercial without filming my business?

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A - CommercialMaker uses stock video and digital images to customize your videos.  We have over 1 million professional images and video clips that span every industry imaginable.  When you provide your keywords on the submission form, that enables us to choose images and video clips that match your business. 

 

Q - What formats are available for broadcast television?

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A - A Beta SP tape is available for an additional $30, and we provide one copy of a Quicktime .MOV dvd included in the price of your television commercial package.

 

Q - Why are your prices for online video ads / web videos and television commercials so inexpensive? Back to top
A - We keep our prices low a number of ways. We use stock video footage, stock digital images, and customer provided video and images rather than spend thousands of dollars on videography, photography, lighting, production assistants, camera equipment, location fees, props, etc.  We have libraries of royalty free music, rather than purchase costly licenses for music.  Eliminating these major costs allows us to deliver high quality professional video ads and television commercials at affordable rates for any size business.

We invest the revenue from low cost videos into the equipment required to produce the videos that require full production setups, equipment, actors, etc. By doing so, we have kept our overhead costs low and debt very minimal. So rather than inflate our costs to recoup losses, we keep them low and make you happy.

 

Q - What is the $99 setup fee? Back to top
A - The $99 non-refundable setup fee is our version of a contract. It simply ensures that a customer intends to pay for the production of the video, rather than just 'test-drive' what a commercial for their business will look like. Our producers put an incredible amount of time and energy into each project, beginning the moment we receive your fee and submission form. We research your website and copy its text, we research your industry, begin scripting, schedule voiceover recording, etc.  Many production companies use a contract for this purpose. The setup fee has proven very effective in finding serious clients, and it is part of the total cost of your video.

 

Q - Will my final video play on mobile devices / mobile phones? Back to top
A - Yes, we can provide you with a video formatted for mobile devices.
   
 

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